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Experiencing Information Worker Performance Issues

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zp162002

Programmer
Feb 3, 2003
39
US
Has anyone experienced performance issues when using Information Worker as an add-in in MS Outlook 2010? The users in my organization are experiencing delays from approximately 5 seconds to 30 seconds when attempting to open an email or send an email.

It seems Info Worker will query the Epicor contacts table each time some action is taken in Outlook which slows it down. We have approximately 45K contacts and that number is expected to greatly increase over the next few years.

Does anyone know what Info Worker checks or does when sending or opening an email?

Is there a way to improve Outlook's performance when using Info Worker?

Thank you.
 
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