Experience Portal Refer Handling with SBC

[AirForces2050]

Hi All,

I'm having an issue to redirect Experience Portal REFER Message from the SBC back to session Manager then to CM.
Actually what is happening now is that:
1- Experience Portal sends REFER Message to Session Manager.
2- Session Manager redirects it to the SBC.
3- SBC takes the REFER message and re-intiate it as RE-INVITE but to the Service Provider not back to the session manager.

I need to know how can I configure the SBC to redirect the REFER message back to the session manager.

 

[FTcom]

what SBC you use?

for ASBCE check for Server Interworking -> Refer Handling, it shoud be set to yes

 

[kyle555]

Every time I've used it, the Avaya SBC would take a REFER received from a given side - say the inside - and instead of 'referring' the outside, would reinvite the inside to figure out how to route it. When that's figured out, it reinvites the outside