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Exchange2k, BackupExec 8.6, and log flushing

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watrgate

MIS
Mar 10, 2001
9
US
Folks,

I currently am having a problem with getting BackupExec to do a full backup of my Exchange Information Store. As a result, my transaction log files are piling up.

My setup:
Exchange 2k (SP1)
BackupExec 8.6 (w/Exchange agent, Open File Option, and agent accelerator).
Windows 2k (SP2)

BuEx and Exchange are installed on the same machine. Whenever I try a "Full" backup, BuEx barfs on the Information Store. The job log reports that Access is denied to database and WARNING: 'Mailbox Store (SERVER)' is a corrupt file. This file cannot verify.

Win2k's application log reports, Information Store(2460) The database page read from the file 'D:\Program Files\Exchsrvr\mdbdata\priv1.edb'.......failed verification due to a page checksum mismatch. The log entry goes on to say that the read operation will fail with the dreaded error -1018. This entry gets repeated while the backup job is trying to run. After BuEx barfs, Exchange event logs go back to normal. I have the BuEx service account in the proper groups for system access. Do I have a corrupted mailbox somewhere? I would be slobberingly grateful for any help.

Regards,
Chuck Nixon X-)
 
Your second error (priv1.edb) is due to the database being open. During the backup, the mail continues to come in so the file changes. If you are backing up the mailboxes, you don't need to back this file up - skip it.

Not sure about the mail store problem.
 
-1018 is hardware. Always hardware. Did I mention it is hardware? :)

Use NTBackup and if it fails check hardware. Just make sure you have ESM installed on the server you use to backup with. Dan
Microsoft Exchange Support @ Microsoft
 
the user, who starts the Backupservices, muss have full admin Premisions on Exhange Organisation.

regards

ravan
 
The point is his harware is messed up. Not permissions.

For Exchange Online backups just use the account you installed Exchange with.

If you want to do a mailbox level backup - not sure why in E2K as it would be clearly user error if mail is gone then add the backup account to the mailbox store with Send As and Recieve As. Dan
Microsoft Exchange Support @ Microsoft
 
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