Exchange2003 Deleted Item Retention Recovery Question

[zoeythecat]

Hello,

(Two Questions)
(1) We have "Deleted Item Retention" set for 365 days in our environment. Is there a way to disable a client ability to permanently delete the emails? Right now if someone were to open their outlook client (or from OWA as well) click on the "Deleted Items" bucket, click on "Tools==>Recover Deleted Items", they will then see their deleted items. They have the ability to permanently delete these items by just clicking on the item and then clicking on the "purge selected items". This will permanently delete the mail from the store. Is there a way to prevent this from happening?
(2) Is it possible for the "Deleted Item Recovery" to be a per user? I'm guessing the "Deleted Item Recovery" is Global setting, but was hoping there is an area of Exchange System Manager (A setting perhaps) where I can set this for the individual user.

Thanks for any help

 

[TechyMcSe2k]

Sounds as though you need an archiving solution such as Zantaz, that collects ALL the emails in your company even if a user deletes them. The system gets the email, before anyone can delete or modify it. They are retrievable as needed as well.

there is a Group Policy setting within the Outlook.adm file located within user config-admintemp-microsoft office outlook 2003-micellaneous-PST settings for "Permanently remove all deleted items". You could enable this setting and then NOT check the box for "permantly remove all deleted items"....causing a deny effect? Worth a try, but never heard of someone not wanting to clean up the mailboxes at all...as in store all emails with in a personal users email account....

 

[58sniper]

DIRT (Deleted Item Retention time) is a per mailbox database setting, not global.

Users can also shift+del a message to bypass that as well unless you push a registry entry to avoid that.

Not so sure I'd recommend Zantaz, especially with the sinking ship over there. But an archiving solution is certainly warranted. Just try to avoid any that use journalling to do the archiving, as journalling isn't the best method.

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.

http://www.ucblogs.net/blogs/exchange/

 

[zoeythecat]

Thanks for the suggestions. I did find some solutions to this. If I go to the properties of an AD account, under the general tab, and then Storage Limits button, you can set the deleted retention level to something different than the store.

Also found a useful article here:

http://support.microsoft.com/kb/178630

 

[58sniper]

True, but that starts getting ugly when you need to figure out who's not using the store limits....

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.

http://www.ucblogs.net/blogs/exchange/