Hello everyone.
I am trying to install backup exec 12.5, installed successfully. Now I need to install exchange update rollup8 to be able to backup my exchange server.
downloaded exchange2007-KB968012-x64-EN.msp
after launching it I get this windows installer message.
the upgrade patch cannot be installed by the windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.
I have already installed exchange console management which is a requirement for backup exec. all the updates have been applied! I am lost don't know what else i need.
HELP PLEASE.
BTW:
Symantec does not know why I get this message?
I am trying to install backup exec 12.5, installed successfully. Now I need to install exchange update rollup8 to be able to backup my exchange server.
downloaded exchange2007-KB968012-x64-EN.msp
after launching it I get this windows installer message.
the upgrade patch cannot be installed by the windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.
I have already installed exchange console management which is a requirement for backup exec. all the updates have been applied! I am lost don't know what else i need.
HELP PLEASE.
BTW:
Symantec does not know why I get this message?