Exchange Store Service is not responding???

[PalmStrike]

I have just done an offline defragmentation of the information store to get our space back, but now the backups go to "On Hold" and then fail when i take it off hold, and then imediately starts to backup again which is most annoying.

The only thing in the Job Log is a message saying:
"The Exchange Store service is not responding. Backup set aborted" - in the bckup,

then:
"Unexpected end of backup set encountered on HP 1."
During the verification.

And it appears the it went onto hold just before actually Verifying the Information Store.

Any help would be apreciated.

Kind regards Rob

 

[PalmStrike]

Can I take it that this is an unknown one then?

 

[SQLBill]

I wouldn't....I don't have experience with backing up Exchange, but someone might have your answer. One thing I've found is that not everyone reads these several times a day. Some read the posts once a day and sometimes that's after work. I never expect an answer on the same day I post (I'm always thankful when I do get a quick answer though).


-SQLBill

 

[PalmStrike]

Absolutely SQL, i shall be more patient.

 

[funcrecall12]

you have to check the media that you are using ..
inventory it then, or erase the tape so that the veritas can use the tape.

 

[PalmStrike]

I have tried that. here is some of the job log from last night, after I erased the tape

======================================================================
Job server: EMAIL_SERVER
Job name: Backup 0008
Job started: 22 April 2003 at 23:30:03
Job type: Backup
Log file: BEX53.txt
======================================================================

Drive and media information from media mount:
Changer Name:
Drive Name: HP 1
Media Slot: 0
Media Cartridge Label: ?
Targeted Media Set Name: Media Set 1

======================================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
======================================================================

Media Name: "Media created 22/04/03 23:30:03 "
Backup of "\\EMAIL_SERVER\Microsoft Exchange Directory "
Backup set #1 on storage media #1
Backup set description: "Backup 0008"
Backup Type: FULL - Database & Logs (flush committed logs)
Backup started on 22/04/03 at 23:31:05 .

Backup completed on 22/04/03 at 23:31:11 .
Backed up 1 Exchange Server store(s)
Processed 8,405,280 bytes in 6 seconds.
Throughput rate: 80.2 MB/min
----------------------------------------------------------------------

Media Name: "Media created 22/04/03 23:30:03 "
Backup of "\\EMAIL_SERVER\Microsoft Exchange Information Store "
Backup set #2 on storage media #1
Backup set description: "Backup 0008"
Backup Type: FULL - Database & Logs (flush committed logs)
Backup started on 22/04/03 at 23:31:11 .
The Exchange Store service is not responding. Backup set aborted.
^ ^ ^ ^ ^

Backup completed on 22/04/03 at 23:31:27 .
Backed up 0 Exchange Server store(s)
Processed 131,166 bytes in 16 seconds.
Throughput rate: 0.5 MB/min
----------------------------------------------------------------------

Media Name: "Media created 22/04/03 23:30:03 "
Backup of "\\EMAIL_SERVER\Microsoft Exchange Mailboxes "
Backup set #3 on storage media #1
Backup set description: "Backup 0008"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 22/04/03 at 23:31:27 .

Backup completed on 23/04/03 at 00:01:15 .
Backed up 16239 mail message(s) in 1050 folder(s) in 49 mailbox(es)
Processed 1,703,512,929 bytes in 29 minutes and 48 seconds.
Throughput rate: 54.5 MB/min
------------------------------------------------------------
as you see, I am able to back up most other things, just that the information store is not interrested?

any ideas?

 

[PalmStrike]

Hi again, I am just posting this to say that this is not the problem now, I have since found out that there is a bigger problem at hand, corrupt information Store.

If anyone gets this error, I am inclined to say to look elsewhere within the Exchange Server to locate the problem, Microsoft Knowledge base has a lot on this subject.

Thankyou for your time