Exchange server goes down in 10 minutes

[tom22london]

As soon as Exchange server starts it operation, after 10 minutes the IMS and Information Store services goes down completely.

Please help me out

 

[Marcs41]

Start with checking why, this does not mean a thing to us.
Check the Eventlogs for Exchange entries.

Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]

 

[Steve Bowman]

look in the \exchsvr\imcdata\out [directory] and move anything in there to a temporary directory then see if Exchange stays running. My guess is there is a piece of mail that the service does not like. If it stays running then move the files back in a few at a time until you hit one that craps out the service then completely delete that message, you could open the message with notepad and try to see where it is coming from

Steve Bowman
steve.bowman@ultraex.com

 

[muffinresearch]

If you can't get anywhere (I had a similar problem) and you have already followed up the leads from any events in event viewer then try the following:

1. Reinstall the IMS

If that fails

2. Try renaming/moving the database directories and logs and starting IS with new databases. If store + IMs stays up longer then it's a problem with the databases.

3. If step 3 made no difference try re-installing exchange.

4. If the databases are at fault then either; attempt to repair the databases or use exmerge while store is running in order export the email to pst files. Then use exmerge to inport data back into fresh databases.

From experience repaired databases end up going wrong after a short time anyway seeing as store will stay up for a time you could get away with the exmerge route. You just might have to restart the process when store crashes.

see: Q272570 for info on database corruption

http://support.microsoft.com/default.aspx?scid=kb;en-us;272570

and Q259688 for more on exmerge

http://support.microsoft.com/default.aspx?scid=kb;en-us;259688

 

[muffinresearch]

By the way if you do go for reinstalling exchange make sure you know the site and organisation names. They will need to be the same or the databases won't work!!

 

[Alshrim]

Well - there is also a documented DoS against Exchange 5.5 - where there is patch available. I posted a similar thread a few days back.. and i have implemented all the appropriate patches..

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-046.asp

This KB is dated last October - this is a very recent event! I would suggest everyone of us installing it...


Alshrim
System Administrator
MCSE, MCP+Internet

 

[Alshrim]

If you have just started to use Office 2003 - or Outlook 2003 .. you may wish to look at the KB:

http://support.microsoft.com/default.aspx?scid=kb;en-us;829418

Alshrim
System Administrator
MCSE, MCP+Internet