Exchange Server 2003 unable to reconnect after scheduled backup

[lcurle]

well the title says it all. Every night we backup our servers, and every morning I have to restart "Server B" which is our exchange server becuase none of the users are connected, nor can connect to it. This problem has started recurring to the point that it is everynight now. Any suggestions?

This is the set up, "server A" is our active directory, "server B" is our exchange server and "Server C" is our backup server where the scheduled tasks are launched from.

 

[58sniper]

What backup software are you using?

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.

http://www.ucblogs.net/blogs/exchange/

 

[lcurle]

diskeeper 7

 

[lcurle]

for the time being I just created a reboot task and set it up on the exchange server to reboot after the back up is done. This is a temperary fix for now. I still need to find the ghost in the system.

 

[58sniper]

Diskeeper isn't a backup program, and SHOULD NEVER BE RUN ON AN EXCHANGE SERVER. You'll kill your databases that way.

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.

http://www.ucblogs.net/blogs/exchange/

 

[SteveRoadWarrior]

(Troll-o-Meter is pretty much pegged)

Just out of idle curiosity...and if this is a legit thread...

What is the size of your private exchange stores (PRIV.EDB + PRIV.STM)?

What do the event viewer entries say just before the Exchange server 'stops working'?

When the Exchange Server (Server B) 'stops working', are the public folders still accessible?

Next time you have the problem, does restarting the Microsoft Exchange Information Store (without rebooting) fix it? What event log entries happen then?

How do you confirm your backups ran? What media do you use?

When was the last time you performed a fire drill of your backup system?

Go to the 'about' page inside of Diskeeper. What is the version of the program you're running? Is it older or newer than 7.0.430?