Exchange Mailboxes Problem

[woodrasj]

I am having a problem where the Exchange option looks to the wrong server for backups. We have two exchange servers at different locations that hold separate users. I can back up the local information store just fine but for some reason when I go to select the mailboxes it gives me a list from the other location which is already being backed up at that location. I've tried everything from changing users to reinstalling BE. This problem is with BE 8.5 and exchange 2000 running on W2K server. I am also using outlook 2000 for the email client and have tried the fixmapi.exe fix to see if that would do me any good. For now I am backing up the information store and wish to backup the mailboxes instead because we have only about 50 users so restoring the whole store instead of just the mailbox would be wasteful in my opinion. Any help will be greatly appreciated.

John
Technical Specialist

 

[woodrasj]

I have fixed the problem of the other exchange server showing up but now if I run sgmon.exe and try to connect to the exchange mailboxes it says that the name is not in the address list. I did the steps contained in

http://seer.support.veritas.com/docs/244457.htm

but still am having the same problem of the sgmon.log saying that it is not in the address book.

Thanks in advance for any help.

John
Technical Specialist