Hi,
I am running NT4 SP5 and Exchange5.5 and using Bexec8.0 to backup Exchange the tape drive is located locally on the server and I do have agents loaded on other servers. I am able to back up the remote servers and the exchange directory fine but it keeps stopping on the Exchange Information Store, it reports an I/O device error. Veritas has no documents related to this problem neither has Microsoft. I have included the log file. I have tried different media but the problem still exists.
============================================================
Job server: NTCLARE
Job name: Daily Backup
Job started: Wednesday, March 20, 2002 at 9:23:07 PM
Job type: Backup
Log file: BEX66.txt
============================================================
Drive and media information from media mount:
Changer Name:
Drive Name: EXABYTE 1
Media Slot: 0
Media Cartridge Label:
Targeted Media Set Name: Media Set 1
============================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
===========================================================
Incompatible Agent Accelerator - performing standard backup
Media Name: "Media created 03/20/02 09:23:08 PM"
Backup of "\\ISIS\C$ "
Backup set #1 on storage media #1
Backup set description: "Daily Backup"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 3/20/02 at 9:24:51 PM.
File "00000002.prp" in use - Backed up.
File "cicat.hsh" in use - Backed up.
The item \Inetpub\Catalog.wci\CiCL0001.000 in use - skipped.
The item \Inetpub\Catalog.wci\CiPS0000.000 in use - skipped.
The item \Inetpub\Catalog.wci\CiPT0000.000 in use - skipped.
The item \Inetpub\Catalog.wci\CiSL0001.000 in use - skipped.
The item \Inetpub\Catalog.wci\CiSP0000.000 in use - skipped.
The item \Inetpub\Catalog.wci\CiST0000.000 in use - skipped.
The item \Inetpub\Catalog.wci\CiVP0000.000 in use - skipped.
The item \Inetpub\Catalog.wci\INDEX.000 in use - skipped.
File "propstor.bkp" in use - Backed up.
File "OmegaChangeLog.htm" in use - Backed up.
Access denied to file \Program Files\FogBUGZ\Website\FileUploads\4447\0228 01 settlement amt.doc.
^ ^ ^ ^ ^
Unable to open the item \Program Files\FogBUGZ\Website\FileUploads\4447\0228 01 settlement amt.doc - skipped.
File "NETLOGON.CHG" in use - Backed up.
File "SchedLog.Txt" in use - Backed up.
File "~DF4A51.tmp" in use - Backed up.
File "__MMtmp_" in use - Backed up.
File "DTCXATM.LOG" in use - Backed up.
File "msdtc.log" in use - Backed up.
File "ex020206.log" in use - Backed up.
File "ex020213.log" in use - Backed up.
File "ex020318.log" in use - Backed up.
Backup completed on 3/20/02 at 9:35:03 PM.
Backed up 7735 files in 698 directories.
13 files were in use
9 items were skipped.
Processed 360,238,742 bytes in 10 minutes and 12 seconds.
Throughput rate: 33.7 MB/min
---------------------------------------------------------
Incompatible Agent Accelerator - performing standard backup
Media Name: "Media created 03/20/02 09:23:08 PM"
Backup of "\\ISIS\D$ "
Backup set #2 on storage media #1
Backup set description: "Daily Backup"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 3/20/02 at 9:35:05 PM.
Backup completed on 3/20/02 at 9:35:08 PM.
Backed up 0 files in 1 directory.
Processed 80 bytes in 3 seconds.
Throughput rate: 0.0 MB/min
-----------------------------------------------------------
Media Name: "Media created 03/20/02 09:23:08 PM"
Backup of "\\NTCLARE\Microsoft Exchange Directory "
Backup set #3 on storage media #1
Backup set description: "Daily Backup"
Backup Type: FULL - Database & Logs (flush committed logs)
Backup started on 3/20/02 at 9:35:09 PM.
Backup completed on 3/20/02 at 9:35:16 PM.
Backed up 1 Exchange Server store(s)
Processed 11,550,978 bytes in 7 seconds.
Throughput rate: 94.4 MB/min
----------------------------------------------------------------------
Media Name: "Media created 03/20/02 09:23:08 PM"
Backup of "\\NTCLARE\Microsoft Exchange Information Store "
Backup set #4 on storage media #1
Backup set description: "Daily Backup"
Backup Type: FULL - Database & Logs (flush committed logs)
Backup started on 3/20/02 at 9:35:16 PM.
Storage device "EXABYTE 1" reported an error on a request to write data to media.
Error reported:
The request could not be performed because of an I/O device error.
^ ^ ^ ^ ^
Backup completed on 3/20/02 at 10:21:49 PM.
Backed up 0 Exchange Server store(s)
Processed 7,650,408,274 bytes in 46 minutes and 33 seconds.
Throughput rate: 156.7 MB/min
----------------------------------------------------------------------
======================================================================
Job ended: Wednesday, March 20, 2002 at 10:23:20 PM
Job completion status: Failed
======================================================================
I am running NT4 SP5 and Exchange5.5 and using Bexec8.0 to backup Exchange the tape drive is located locally on the server and I do have agents loaded on other servers. I am able to back up the remote servers and the exchange directory fine but it keeps stopping on the Exchange Information Store, it reports an I/O device error. Veritas has no documents related to this problem neither has Microsoft. I have included the log file. I have tried different media but the problem still exists.
============================================================
Job server: NTCLARE
Job name: Daily Backup
Job started: Wednesday, March 20, 2002 at 9:23:07 PM
Job type: Backup
Log file: BEX66.txt
============================================================
Drive and media information from media mount:
Changer Name:
Drive Name: EXABYTE 1
Media Slot: 0
Media Cartridge Label:
Targeted Media Set Name: Media Set 1
============================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
===========================================================
Incompatible Agent Accelerator - performing standard backup
Media Name: "Media created 03/20/02 09:23:08 PM"
Backup of "\\ISIS\C$ "
Backup set #1 on storage media #1
Backup set description: "Daily Backup"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 3/20/02 at 9:24:51 PM.
File "00000002.prp" in use - Backed up.
File "cicat.hsh" in use - Backed up.
The item \Inetpub\Catalog.wci\CiCL0001.000 in use - skipped.
The item \Inetpub\Catalog.wci\CiPS0000.000 in use - skipped.
The item \Inetpub\Catalog.wci\CiPT0000.000 in use - skipped.
The item \Inetpub\Catalog.wci\CiSL0001.000 in use - skipped.
The item \Inetpub\Catalog.wci\CiSP0000.000 in use - skipped.
The item \Inetpub\Catalog.wci\CiST0000.000 in use - skipped.
The item \Inetpub\Catalog.wci\CiVP0000.000 in use - skipped.
The item \Inetpub\Catalog.wci\INDEX.000 in use - skipped.
File "propstor.bkp" in use - Backed up.
File "OmegaChangeLog.htm" in use - Backed up.
Access denied to file \Program Files\FogBUGZ\Website\FileUploads\4447\0228 01 settlement amt.doc.
^ ^ ^ ^ ^
Unable to open the item \Program Files\FogBUGZ\Website\FileUploads\4447\0228 01 settlement amt.doc - skipped.
File "NETLOGON.CHG" in use - Backed up.
File "SchedLog.Txt" in use - Backed up.
File "~DF4A51.tmp" in use - Backed up.
File "__MMtmp_" in use - Backed up.
File "DTCXATM.LOG" in use - Backed up.
File "msdtc.log" in use - Backed up.
File "ex020206.log" in use - Backed up.
File "ex020213.log" in use - Backed up.
File "ex020318.log" in use - Backed up.
Backup completed on 3/20/02 at 9:35:03 PM.
Backed up 7735 files in 698 directories.
13 files were in use
9 items were skipped.
Processed 360,238,742 bytes in 10 minutes and 12 seconds.
Throughput rate: 33.7 MB/min
---------------------------------------------------------
Incompatible Agent Accelerator - performing standard backup
Media Name: "Media created 03/20/02 09:23:08 PM"
Backup of "\\ISIS\D$ "
Backup set #2 on storage media #1
Backup set description: "Daily Backup"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 3/20/02 at 9:35:05 PM.
Backup completed on 3/20/02 at 9:35:08 PM.
Backed up 0 files in 1 directory.
Processed 80 bytes in 3 seconds.
Throughput rate: 0.0 MB/min
-----------------------------------------------------------
Media Name: "Media created 03/20/02 09:23:08 PM"
Backup of "\\NTCLARE\Microsoft Exchange Directory "
Backup set #3 on storage media #1
Backup set description: "Daily Backup"
Backup Type: FULL - Database & Logs (flush committed logs)
Backup started on 3/20/02 at 9:35:09 PM.
Backup completed on 3/20/02 at 9:35:16 PM.
Backed up 1 Exchange Server store(s)
Processed 11,550,978 bytes in 7 seconds.
Throughput rate: 94.4 MB/min
----------------------------------------------------------------------
Media Name: "Media created 03/20/02 09:23:08 PM"
Backup of "\\NTCLARE\Microsoft Exchange Information Store "
Backup set #4 on storage media #1
Backup set description: "Daily Backup"
Backup Type: FULL - Database & Logs (flush committed logs)
Backup started on 3/20/02 at 9:35:16 PM.
Storage device "EXABYTE 1" reported an error on a request to write data to media.
Error reported:
The request could not be performed because of an I/O device error.
^ ^ ^ ^ ^
Backup completed on 3/20/02 at 10:21:49 PM.
Backed up 0 Exchange Server store(s)
Processed 7,650,408,274 bytes in 46 minutes and 33 seconds.
Throughput rate: 156.7 MB/min
----------------------------------------------------------------------
======================================================================
Job ended: Wednesday, March 20, 2002 at 10:23:20 PM
Job completion status: Failed
======================================================================