Exchange ActiveSync with Mobile Device

[Hotchkin]

Hi

My client is introducing new cell phones incorporating Windows Mobile to the organisation and I'm having trouble "ActiveSync"ing the mail to the Exchange Server with the first "trial" device. Every 3-5 minutes the Exchange SBS 2003 Server is reporting an Error in the Event log with Event ID 3005 with the message ..."HTTP Status code: [501]. Verify that the Exchange mailbox Server is working correctly." The Phone displays "Error Synchronising"

I've read a number of posts on the internet in an attempt to resolve this, none of which have solved the problem but which have given me some ideas of the typical causes of the problem. Here are some comments on my client's current set-up:

Exchange Server 2003 SBS SP2.
Exchange working well for some sime.
OWA and OMA both working well.

In IIS:
Default Web Site Properties: Directory Security: Authentication Methods:
Enable anonymous access: Checked
Integrated Windows authentication: Checked
Basic authentication: Checked
(All other options un-checked)
Domain set to the company's network domain
Default Web Site Properties: Directory Security: Secure Communications:
All un-checked, ignoring client certificates

Exadmin Virtual Folder Properties: Directory Security: Authentication Methods:
Integrated Windows authentication: Checked
(All other options un-checked)
Domain greyed, but set to the company's network domain
Exadmin Virtual Folder Properties: Directory Security: Secure Communications:
All un-checked, ignoring client certificates

Exchange Virtual Folder Properties: Directory Security: Authentication Methods:
Integrated Windows authentication: Checked
Basic authentication: Checked
(All other options un-checked)
Domain set to the company's network domain
Exchange Virtual Folder Properties: Directory Security: Secure Communications:
All un-checked, ignoring client certificates

exchange-oma Virtual Folder Properties: Directory Security: Authentication Methods:
Basic authentication: Checked
(All other options un-checked)
Domain set to the company's network domain
exchange-oma Virtual Folder Properties: Directory Security: Secure Communications:
All un-checked, ignoring client certificates

ExchWeb Virtual Folder Properties: Directory Security: Authentication Methods:
Enable anonymous access: Checked
(All other options un-checked)
Domain greyed, but set to the company's network domain
ExchWeb Virtual Folder Properties: Directory Security: Secure Communications:
All un-checked, ignoring client certificates

Microsoft-Server-ActiveSync Properties: Directory Security: Authentication Methods:
Basic authentication: Checked
(All other options un-checked)
Domain set to the company's network domain
Microsoft-Server-ActiveSync Properties: Directory Security: Secure Communications:
All un-checked, ignoring client certificates

OMA Virtual Folder Properties: Directory Security: Authentication Methods:
Basic authentication: Checked
(All other options un-checked)
Domain set to the company's network domain
OMA Virtual Folder Properties: Directory Security: Secure Communications:
All un-checked, ignoring client certificates

I'm struggling to make any progress on this. If you could offer any advice it would be gratefully received.

Many thanks in advance,
Richard.

 

[mofusjtf]

Run the ICW. This will configure the server for Activesync and Outlook Anywhere.

And make sure you install you certificate on the Mobile device. This may not be necassary is you are using a certificate from a trusted CA like Verisign but if you are using the Windows CA then you will need to install that cert on the phone. The self-assigned cert used when running the ICW will not work.