Exchange 5.5 Backup

[Chupaco]

Hi All!
I have 4 backup servers in my networks (including Wan and Man) and all of them are installed Arcserve 2000. Backup agent clients are installed in other servers.
I never found any trouble while backuping up data in any server.
Ok, thats the point: I've installed Arcserve 2000 using PC Anywhere in a Wan (remote) server. This server is PDC and Exchange Server (like others in my network).
When I open "Backup" option on Arcserve menu, to make a new job, I can't see my Exchange Server. Is showed only "Local Disk C:", "System State" and "Registry".
If I go throught "Exchange Organization" icon, I can expand and locate all my Exchange Server databases in my organization, but when I attempt to expand this site, I can't see "Microsoft Exchange Server" databases from my remote server. It stops when I expand SERVERNAME.
Now, I have SP4 installed, but either without SP4, not work.
Any ideas??

 

[speshalyst]

HI,

Maybe you should try a remote install of ARCserve and manage it from a remote ARCserve manager...

cheers
speshalyst

So it Shall be Written!
So it Shall be Done!!

 

[Chupaco]

Speshalyst, I've removed ARCserve and followed running a remote instalation like you said, and managed remotely, but doesn't work.
The result is the same as I said before.

Any more ideas??

Tnxs!

 

[speshalyst]

HI,

May be i'm wrong ...

silly questions...

have you installed the Exchange agent on the exchange server???

are you going thru the "backup wizard" or the backup manager...

speshalyst

So it Shall be Written!
So it Shall be Done!!