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Exchange 2016 UM rerouting issue

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caknfd

Vendor
Nov 21, 2009
153
US
3300 Rel 8.0 SP3 with SIP trunks to exchange 2016(actually 7 SIP Peers to 7 different servers that does some routing to the active Exchange server) when a call no answer forwards there is a 15 sec pause after Exchange answers before the greeting is played. If I reroute the same user always instead 1st alt no answer to the same Speed Dial Entry which dials the same ARS entry greeting plays right away. Shortened the Call Forward No Answer timer to 5 sec had the same weird delay. Going to open a ticket to support but wanted to see if any of you experienced the same issue and what you did to correct it.

Craig
 
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