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Exchange 2007 subdomain not able to receive emails

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acabezas7

MIS
Mar 5, 2007
71
US
I have a sub domain @fax.companyname.com and I have created MX records and A record for this name to resolve my mail server. I am setting this up for users from another domain can send faxes from outlook to any fax number using the syntax 3477747103@fax.companyname.com

We already have a exchange connector between our exchange servers. When a user on their domain sends an email to that domain name it leaves there exchange server but gets blocked on my end when received. I have ran my receive connector in verbose mode and these are the errors I see on the logs.


2013-04-26T19:54:22.445Z,PHSRIDCMS02\DOH,08D008E18CAE9B74,20,10.156.138.72:25,10.243.156.72:41377,>,354 Start mail input; end with <CRLF>.<CRLF>,
2013-04-26T19:54:22.637Z,PHSRIDCMS02\DOH,08D008E18CAE9B74,21,10.156.138.72:25,10.243.156.72:41377,>,250 2.6.0 <434A724A7F74F049B3874ACCD64E91E54C0DA9F8@XCHGMBX1.health.dohmh.nycnet> Queued mail for delivery,
2013-04-26T19:54:22.642Z,PHSRIDCMS02\DOH,08D008E18CAE9B74,22,10.156.138.72:25,10.243.156.72:41377,<,QUIT,
2013-04-26T19:54:22.642Z,PHSRIDCMS02\DOH,08D008E18CAE9B74,23,10.156.138.72:25,10.243.156.72:41377,>,221 2.0.0 Service closing transmission channel,
2013-04-26T19:54:22.642Z,PHSRIDCMS02\DOH,08D008E18CAE9B74,24,10.156.138.72:25,10.243.156.72:41377,-,,Local
2013-04-26T19:54:24.009Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,0,10.156.138.72:25,10.243.156.72:41398,+,,
2013-04-26T19:54:24.009Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,1,10.156.138.72:25,10.243.156.72:41398,*,SMTPSubmit SMTPAcceptAnySender SMTPAcceptAuthoritativeDomainSender AcceptRoutingHeaders,Set Session Permissions
2013-04-26T19:54:24.010Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,2,10.156.138.72:25,10.243.156.72:41398,>,"220 DOHMH.CorizonNYC.com Microsoft ESMTP MAIL Service ready at Fri, 26 Apr 2013 15:54:23 -0400",
2013-04-26T19:54:24.014Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,3,10.156.138.72:25,10.243.156.72:41398,<,EHLO XCHGCASHUB2.health.dohmh.nycnet,
2013-04-26T19:54:24.014Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,4,10.156.138.72:25,10.243.156.72:41398,>,250-DOHMH.CorizonNYC.com Hello [10.243.156.72],
2013-04-26T19:54:24.014Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,5,10.156.138.72:25,10.243.156.72:41398,>,250-SIZE 20971520,
2013-04-26T19:54:24.014Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,6,10.156.138.72:25,10.243.156.72:41398,>,250-PIPELINING,
2013-04-26T19:54:24.014Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,7,10.156.138.72:25,10.243.156.72:41398,>,250-DSN,
2013-04-26T19:54:24.014Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,8,10.156.138.72:25,10.243.156.72:41398,>,250-ENHANCEDSTATUSCODES,
2013-04-26T19:54:24.014Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,9,10.156.138.72:25,10.243.156.72:41398,>,250-STARTTLS,
2013-04-26T19:54:24.014Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,10,10.156.138.72:25,10.243.156.72:41398,>,250-AUTH,
2013-04-26T19:54:24.014Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,11,10.156.138.72:25,10.243.156.72:41398,>,250-8BITMIME,
2013-04-26T19:54:24.014Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,12,10.156.138.72:25,10.243.156.72:41398,>,250-BINARYMIME,
2013-04-26T19:54:24.014Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,13,10.156.138.72:25,10.243.156.72:41398,>,250 CHUNKING,
2013-04-26T19:54:24.020Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,14,10.156.138.72:25,10.243.156.72:41398,<,MAIL FROM:<dboothe@health.nyc.gov> SIZE=63442,
2013-04-26T19:54:24.020Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,15,10.156.138.72:25,10.243.156.72:41398,*,08D008E18CAE9B75;2013-04-26T19:54:24.009Z;1,receiving message
2013-04-26T19:54:24.020Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,16,10.156.138.72:25,10.243.156.72:41398,>,250 2.1.0 Sender OK,
2013-04-26T19:54:24.020Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,17,10.156.138.72:25,10.243.156.72:41398,<,RCPT TO:<3477748042@fax.corizonnyc.com>,
2013-04-26T19:54:29.015Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,18,10.156.138.72:25,10.243.156.72:41398,>,550 5.7.1 Unable to relay,
2013-04-26T19:54:29.062Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,19,10.156.138.72:25,10.243.156.72:41398,<,QUIT,
2013-04-26T19:54:29.062Z,PHSRIDCMS02\DOH,08D008E18CAE9B75,20,10.156.138.72:25,10.243.156.72:41398,>,221 2.0.0 Service closing transmission channel,



Any idea what could be blocking it on my end. Is it that this sub domain is not a trusted domain on my exchange server? Thank you so much
 
You did add fax.mycompany.com as authoritative to the Accepted domains list in your Org/Hub settings, right?

From what I'm seeing, your server thinks that the remote sender is trying to use your server to send the email/fax to yet another external server, when it should be recognizing that the fax.mycompany.com address is a local domain that it can deliver to. If it knows that it is a local domain, it shouldn't throw a relaying error.

Dave Shackelford
ThirdTier.net
TrainSignal.com
 
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