Exchange 2007 (SBS 2008) - One user gets 403 error when trying to connect to OWA 1

[Zych]

I have a strange problem. I have one user who cannot access OWA on a SBS 2008 server. Others users can get in with no problem including myself. He has a new laptop with Windows 8.1 and IE11 and I have the same on my machine. I have already set the site up for compatibility mode and added it to the trusted sites. From my machine at my house I can open up the site, login in as him, and it works fine. He receives a 403 error every time. It seems to start to do the redirect then bomb out. Even if I copy the complete redirect from my browser and paste it into his I still get the 403 error. I have even tried the lowest security settings for the trusted sites. Any ideas would be helpful.

As a side note he did seem to have some malware on his machine. I have removed and cleaned this out and I have reset IE 11. The machine now runs clean. I first noticed this when I tried to go to downloads.com and it redirected me to some other site. This no longer happens and I can go to CNET's download site without a problem now.

 

[ShackDaddy]

What if you log into his machine with a new user profile and try? If it works, then you know it's still a user profile setting on his main profile. If it doesn't, you know it's a host-specific issue and you may need to do some additional malware scanning and reinstall IE11.

Dave Shackelford
ThirdTier.net

 

[Zych]

Hi ShackDaddy,

That is a good idea. I will give that I try and let you know.

 

[Zych]

Hi ShackDaddy,

Great suggestion, I ended up deleting his profile and creating it again. It seems to work fine now.