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Exchange 2007 MWI

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novistech

IS-IT--Management
Oct 10, 2003
10
US
Is there a patch for MWI from Microsoft yet? We are running unity 5.0 and a few of our user are not getting the message indicating light.

thanks!
 
It blows my mind that Microsoft is dipping its toes into the waters of telephony and doesn't even remember to include MWI in their product. That's not the way to inspire trust that they understand telephony, IMO.
 
There is no standard for MWI on traditional PBXs, that's why it doesn't work. Every vendor has a different method for triggering the light, and not all of that is available to external solutions like Exchange.

That's why OCS has a missed call count. That's why many phones say "voicemail waiting" or something like that, in their display.

A solution is coming, but not in 2007, AFAIK.

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.
 
Unity is a voicemail product that does have MWI.

Novistech does the MWI feature of Unity not function at all or is it delayed (by an hour or so)? Has it ever worked in this environment? What version of Exchange is the Unity integrated with (assuming Exchange 2007 but that may not be the case)?

 
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