Exchange 2003 - second server not receiving email

[wizzer]

I've set up a second Exchange 2003 server on my domain in order to take some of the pressure off my first server. Installation has gone fine and everything looks to be working, the new server is showing alongside my existing server in the exchange system manager.

I have moved over a couple of test users from the existing server onto the new server, again without any problems.

When i load up outlook logged on as the test user, it has successfully picked up that the server has changed and gives me access to my test mailbox as before.

I can send an email from the test account to another account on the domain and this goes through fine.

The problems that i have are:
1) I cannot send mail TO the test account from another account on the domain - no error messages or failure reports come through
2) I cannot send mail TO the test account from an external email, i get an error message telling me that it's failed and that the message was forwarded too many times.
3) I cannot send mail FROM the test account to an external email address.

One thing that i have to consider is that all my external mail is forwarded to a remote spam/virus service, this is entered as a smart host in the advanced delivery options of the SMTP virtual server.

Can anyone advise me what i need to be looking at to try and track down what the problem is?

Regards
James Wilson

 

[kzn]

wizzer, it has been a long time since i have done something like this. If I remember correctly you need to create a smtp connector under routing groups in system manager.

You are having a problem with inbound mails ... so your smtp virtual server has nothing to do with this.

create the conectors on both exchange boxes ...should solve the problem

 

[wizzer]

Thanks for the input. In ESM the Connectors folder is shared, so there isn't the option of say, creating one on each server to point to the other.

I've just received some failure reports from emails that i have attempted to send to the test account, these are giving a message saying that "the e-mail system caused the message to bounce between two servers", however this message is coming from the external spam/virus service so it looks like my system is trying to send these externally instead of to the new exchange server.

If i do need to create a connector - can anyone advise what i should set it up as?

 

[kzn]

http://www.computerperformance.co.uk/exchange2003/exchange2003_routing.htm