Exceptions on CMS

[NatThomas]

Hi,
Does anyone use exceptions on CMS??? Version 12

Has anyone heard of any problems with regards to slowing down CMS or causing any probs at all?

Im deliberating wether to give this access to our business people and just want to hear from users who think its beneficial in anyway..

Any tips would be fab.

Natalie

 

[bseymour]

We try to encourage users to use Exceptions but I guess it's too much for them to manage. I think it's a valuable tool for call center managers. We've never experienced any kind of system slowdown with using Exceptions but pulling reports can be a bit of pain in the rear, which is probably why our managers don't like to use them.

 

[Any1canc]

I would test your load of v12 before administering to many of them because they don't always work.