Excel will not save to a net drive.

[hyppo44]

Hello All,
I'm having an issue where a user is unable to save excel files to a network drive using the "save as" function. The error returned is "xxxxxxx.xls could not be found. check the spelling of the file name, and verify that the file name is correct. If you are trying to open the file from your list of most recently used files on the file menu, make sure the file has not been renamed, moved or deleted." Keep in mind I'm trying to save the file not open.

After clicking OK on the error page, it tells you the file has been saved but you will not be able to reopen because of low memory. When you to file location, a file is there with alpha-numeric name no association to excel. Any help with this will be greatly appreciated.

 

[FallenGuardian]

Are you using an anti virus prog? if so, which one?

 

[lhuegele]

Have you tried saving the file locally and then moving it to the network drive? If so, did that work? Have you kept Office updated with all the patches, etc?

Sounds like it could be a permissions problem too on the network drive itself. Is it a mapped drive or is it accessed via the UNC path?

 

[AnotherHiggins]

Check to make sure that the user has WRITE access to the network folder.

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[hyppo44]

I have checked the permissions, user can do all on another computer. I'm able to save locally, but unable to save to the network drive. I'm using mcaffee for anti virus.

 

[FallenGuardian]

we had a problem something like this with Bit Defender....

see if you can exclude the path in the client configuration for mcaffee

for bit defender, it had to be a deployed configuration from the server....

 

[Jimdeb03]

I've run across the same Save issue with Office 2007 on a networked drive but have narrowed it down a bit. We can save ok on one server that has SP1 but the problem server has SP2.
Both are Microsoft Windows Server 2003 Enterprise Edition. Both have anti-virus. The one that's ok has Great Plains while the troublesome one is our Mail Server with Outlook.

Could SP2 have more security features that is preventing Save As from occuring?

Is this a security issue with Office 2007 or how our Servers are configured?