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Excel viewer closes unexpectedly

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jedownsjr

IS-IT--Management
Jun 2, 2003
121
US
For reports published in CE10, with Excel format selected, the reports often open in the browser using "View Latest Instance", but then they close unexpectedly as soon as they open before they can be viewed.

We first noticed this behavior shortly after applying Microsoft & CE10 patches for DST (Daylight Savings Time).

This occurs in IE (tested on IE v6.0) -- no issue noted using the Firefox browser. Kind of makes it sound like a Microsoft issue (IE or Excel) except that it is specific to the one type of Excel files -- only those output by CE10, all others open & remain open as they should.

All other Excel files viewed in the browser through links, including Excel files published as external documents in CE, remain open when viewed so this seems specific to those published in CE10 as Crystal Reports, which are then run with Excel format selected.

Has anyone else experienced this behavior?
 
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