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Excel - using keyboard arrow keys scroll lock the computer

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zon123

IS-IT--Management
Oct 11, 2005
49
US
I have a user who has an new R52 IBM laptop. She is using Micrsoft Office 2003. Whe she uses her keyboard arrows to move from one cell to the other, it gets to a point where all the cells are selected and the file hangs. She then goes to start\programs\accesories\accesibility\on screen keyboard and unloks the sroll lock button. Hitting the scrol lock button on the keyboard itself does not do anything. HEr laptop keyboard and the keyboard she is using are set to synchronize in BIOS. I have replaced her keybkoard, her docking station, ran the laptop undocked, reinstall office e.t.c but nothing seems to work.
ANy idesa???
 
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