I'm getting reports from users of our SharePoint reporting that they can access documents from the sites without any problems, apart from one particular Excel file. Whenever this file is accessed, some of them receive an error about the machine not having enough memory.
Now I was initially certain that it wasn't the our SharePoint that was causing the problem, I can open the file myself, as can other people with varying levels of rights, but I mailed one of the users the file directly, and he can access it perfectly well.
Can anyone offer some guidance on this? I've checked Internet settings, access rights, I've run through the process with at least 4 people, and I'm running out of ideas.
Now I was initially certain that it wasn't the our SharePoint that was causing the problem, I can open the file myself, as can other people with varying levels of rights, but I mailed one of the users the file directly, and he can access it perfectly well.
Can anyone offer some guidance on this? I've checked Internet settings, access rights, I've run through the process with at least 4 people, and I'm running out of ideas.