Excel embedded in word wont open

[julianf]

Hi,

A word document with excel spreadsheets embedded was created on a widows system. This document is e-mailed to a MAC. The MAC has office for MAC installed. it opens the word doc and displays all the info except the excel spreadsheet info, whcih appears as red X's.

Is there a plug in that needs to be installed?

Any ideas?

 

[jimoblak]

Is the Excel file created in a newer version of Excel than what you have on the Mac?

- - picklefish - -
Why is everyone in this forum responding to me as picklefish?

 

[julianf]

Not sure....will have to ask the client...would this matter though...the windows PC has most likely got Office 2000 installed...

The MAC will have the latest version of Office for MAC.

 

[GrayShades]

You might check that it is indeed the latest Mac version(Office 2004). Many assume that Office X is the latest because it was ported to OS X. But Office 2004 is actually the latest. This had been posted to Mactopia and might be of some help for you:
================================

To all our MacWord X customers:

We have been receiving reports about the inability of Word X to display graphics in certain documents, and instead showing a "Red X". This is an expected occurrence when the Word cannot display the graphic, due to lack of memory, lack of a required graphic converter or corrupt image.

We have investigated the reports and have identified 2 scenarios where "Red X's" would appear unexpectedly:

Problem: Documents created or modified in MacWord X display "Red X's" when opened up in Word version 2002 for Windows (or earlier).

Solution: Word version 2002 for Windows is currently missing a graphic filter that enables it to display certain graphics added or modified in MacWord X. This graphic filter will be available as part of a Service Pack
update from Office Update sometime after January 2004. This graphic filter is already included as part of the Word 2003 for Windows install.

Problem: Documents opened in MacWord X will sometimes display graphics as "Red X's".

Solution: We have identified a conflict with certain built-in & 3rd party components and Word. Plug-ins such as Endnote as well as built-in items like Camera and Scanner Plug-in will cause this issue when they are loaded. Endnote is loaded automatically when Word is launched, while Camera and Scanner Plug-in loads when selecting it from the Insert | Picture sub-menu. This issue can also occur in Mac Word 2001.

In order to work-around this issue one must not load these plug-ins and disable those that start automatically by temporarily removing them from the Microsoft Office X:Office:Startup:Word folder. We currently do not have an
update to Word X that addresses this issue directly.

Another item to note is that if you run into either of these issues, the integrity of the graphics will remain and even though Word will be unable to display the images, they will be saved with the document correctly.

Matt Centurion
Macintosh Business Unit – Microsoft
Mactopia@microsoft.com
================================

HTH

 

[julianf]

Thanks....this helps. I think that the user has office XP loaded on his PC.

Does anyone know where I can find this filter that will address this issue...or will Office XP SP 3 address this?

Julian

 

[GrayShades]

If there has been an Office XP update since Jan/Feb 2004, then it should include the filter. But I don't have the latest on that.

Software: XL2002 on Win2K
Humanware: Older than dirt