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Excel attatchments

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lamaar

Technical User
Jun 29, 2000
392
GB
When I try and launch an Excel attatchmentfrom an email, it opens up three windows instead of one, any ideas why. It is only with Excel. Lamaar75@hotmail.com
 
What do you mean three windows? Please do the best you can to answer these:

1. Does it open 3 windows of the Excel program?
2. Does it open 3 different files in Excel?

If #2, as I suspect, I want you to close Excel, find your XLSTART directory and make sure that you don't have any files in there. If there is not, open Excel and hit Tools-Options-General tab and see if you have anything in the Alternate Startup Folder. Remove it.

One of these should fix your problem, unless your answer to number 1 above is YES and to number 2 is NO.
techsupportgirl@home.com
Brainbench MVP for Microsoft Word
 
Sorry,

It actually opens up three Windows of Excel with the same document in each one - something which I have never seen before.

Thanks Lamaar75@hotmail.com
 
Very carefully now, Lamaar.

Restart your PC. Close any programs.
Hit Start-Run and type:

regedit

and hit enter. Browse to this folder:

For Excel 97:
hkey_current_user\software\microsoft\office\8.0\excel

For Excel 2000:
hkey_current_user\software\microsoft\office\9.0\excel

Right click the Excel folder and rename it to OldExcel.

If that does not work, let me know. Also, when you start Excel through Start-Programs-Excel, does it open any files or three instances or what?
techsupportgirl@home.com
Brainbench MVP for Microsoft Word
 
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