I have a user with a Dell 650 laptop and dockingstation running windows 2000 connected to a NT4 server.the laptop has been running office 2000 for about 2 or 3 months without a problem.The user decided to take the laptop on a site location and enter some info there but he found out that Excel would try to launch and after a minute it would give a debugged/Visual error message.He brought the laptop back and put it in the docking station and the program launches fine.All the other office apps (Word,Access,Powerpoint) works fine in or out of the dockingstation.I have downloaded the service pack 1,and 2 for windows 2000,and the same for Office 2000.Have un-installed and reinstalled the program out of the dock and even tried the XP Excel and that does the same thing.Any thoughts? Thanks in advance.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Excel and a docking station
- Thread starter ataylor44
- Start date
AidanEnos
MIS
- Dec 11, 2000
- 189
My only guess is the default folders for Excel may be set to the NT server... It shouldn't fail to load Excel, but it would be kept in a post install text file so no reloads will change it.
What is the default directory for Tools, Options, General, Default File Location?
AidanEnos
What is the default directory for Tools, Options, General, Default File Location?
AidanEnos
- Thread starter
- #3
His default folder is d:\personal\ which is on the local drive but a good thought.I think I may have to uninstall and then go thru the registry and delete all the office keys
but I haven't tried it on a win2000 machine so I'll wait for a couple more response.It also may be the XLSTART file I was dinking around with it and for a short while I did get it to launch out of the dock.Thanks
but I haven't tried it on a win2000 machine so I'll wait for a couple more response.It also may be the XLSTART file I was dinking around with it and for a short while I did get it to launch out of the dock.Thanks
Oh, yes. XLSTART. Check Tools-Options, General tab for an alternate startup location.
Anything in ANY XLSTART folders will launch when opening Excel. This is also where macro viruses store themselves. Brainbench MVP for Microsoft Word
techsupportgirl@home.com
Anything in ANY XLSTART folders will launch when opening Excel. This is also where macro viruses store themselves. Brainbench MVP for Microsoft Word
techsupportgirl@home.com
- Status