Hi, I would like to know more information or eventually a possibile solution about this event
I have a small server with Windows 2000 Server SP4 (PDC), Exchange 2000 Server SP3, Isa server SP1, Trend-Micro SME antivirus for Exchange, Norton Antivirus 2001, GFI Fax Server for Exchange and a POP3 gateway software that take down e-mails from different POP3 server (ISP) provider and relay each one to each internal user of Exchange forest in Active directory.
The system works fine since 2 years without great problems. I have an old UPS Lantech AI-Ups Plus of 2000VA (1400Watt) that is able to let on the server and the firewall linux for about 21 minutes. The idea was to monitor and control the UPS and shutdown the Server when the batteries arrive at 15% of charge. I have found the right serial cable (mod. 1360) and the software (Safeware). The UPS go out from prodaction 2 years ago and for that reason the software works over Windows 95/98 and NT 4.0 (Safeware PRO and Lite). I was able to found after long searching, Safeware PRO for NT 5.0 because the software-house don't give more support for this product (in reality the software house don't exist more!!). However the Safeware PRO works fine with Windows NT 4, Windows 2000 Server, Windows 2000 Pro and Windows XP Professional: it controls and monitors the UPS and makes the countdown in regular way and shutdown the Server.
My problem is that with my Server the software doesn't work: the installation goes fine, the software found the UPS over the right com port, it feels when the UPS is working on line or on battery but after 30 seconds (half minute) the software "freeze" and the Event Log reports me "Event ID 7016"
"Event ID: 7016
Source: Service Control Manager
Type: Error
Category: None
Description: The Safeware Pro service has reported an invalid current state 0"
The software still works (I can close it normaly with "File->Exit", or look the Log list, etc....) but the countdown is stopped and even if I give eletricity to UPS, the software doesn't recognize more the difference. So i have to manually close and reopen.
I have notice that in reality Safeware has 2 Task Servicies (safeware_nt.exe that is the program and gupscomm.exe that controls the comunication port and the current state of the inverter). In other PC the gupscomm.exe usage is always circa 00% or 1-2%, in my Server, after 30 seconds, the service arrives at 15-17% and after it goes down generating the Event ID 7016.
I have looking for more information about, but I have not found enough.
(that seems explain something better ..... but I don't think to have SMS 2.0 installed)
Could someone please give me more information or help me to uinderstand how I could disable that Win32 service calls the Safeware Service or something like?
SORRY SORRY SORRY for my really bad english
Sincerely
Best regards
Patrick
I have a small server with Windows 2000 Server SP4 (PDC), Exchange 2000 Server SP3, Isa server SP1, Trend-Micro SME antivirus for Exchange, Norton Antivirus 2001, GFI Fax Server for Exchange and a POP3 gateway software that take down e-mails from different POP3 server (ISP) provider and relay each one to each internal user of Exchange forest in Active directory.
The system works fine since 2 years without great problems. I have an old UPS Lantech AI-Ups Plus of 2000VA (1400Watt) that is able to let on the server and the firewall linux for about 21 minutes. The idea was to monitor and control the UPS and shutdown the Server when the batteries arrive at 15% of charge. I have found the right serial cable (mod. 1360) and the software (Safeware). The UPS go out from prodaction 2 years ago and for that reason the software works over Windows 95/98 and NT 4.0 (Safeware PRO and Lite). I was able to found after long searching, Safeware PRO for NT 5.0 because the software-house don't give more support for this product (in reality the software house don't exist more!!). However the Safeware PRO works fine with Windows NT 4, Windows 2000 Server, Windows 2000 Pro and Windows XP Professional: it controls and monitors the UPS and makes the countdown in regular way and shutdown the Server.
My problem is that with my Server the software doesn't work: the installation goes fine, the software found the UPS over the right com port, it feels when the UPS is working on line or on battery but after 30 seconds (half minute) the software "freeze" and the Event Log reports me "Event ID 7016"
"Event ID: 7016
Source: Service Control Manager
Type: Error
Category: None
Description: The Safeware Pro service has reported an invalid current state 0"
The software still works (I can close it normaly with "File->Exit", or look the Log list, etc....) but the countdown is stopped and even if I give eletricity to UPS, the software doesn't recognize more the difference. So i have to manually close and reopen.
I have notice that in reality Safeware has 2 Task Servicies (safeware_nt.exe that is the program and gupscomm.exe that controls the comunication port and the current state of the inverter). In other PC the gupscomm.exe usage is always circa 00% or 1-2%, in my Server, after 30 seconds, the service arrives at 15-17% and after it goes down generating the Event ID 7016.
I have looking for more information about, but I have not found enough.
(that seems explain something better ..... but I don't think to have SMS 2.0 installed)
Could someone please give me more information or help me to uinderstand how I could disable that Win32 service calls the Safeware Service or something like?
SORRY SORRY SORRY for my really bad english
Sincerely
Best regards
Patrick