Event ID 1004 - Detection of Product - FIXED !!!!!

[Ogi]

Hi,

I've finally found a fix after a year of messing around on various servers/sites!

Here it is:-

Using usrlogon.cmd, write the following to each users registry on login with the following line:-

REGEDIT /S ?:\????\OfficeUD.REG

Write the following to OfficeUD.REG (missing the ***** line!)

Cheers,
Carl.
carl_e_ogden@yahoo.com


***********************************************************
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Access]
"UserData"=dword:00000001
"OSAShortcut"=dword:00000001


[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Binder]
"UserData"=dword:00000001
"OSAShortcut"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common]
"UserData"=dword:00000001
"OSAShortcut"=dword:00000001


[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Excel]
"UserData"=dword:00000001
"OSAShortcut"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\MS Project]
"UserData"=dword:00000001
"OSAShortcut"=dword:00000001


[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Osa]
"OSAShortcut"=dword:00000001
"UserData"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook]
"UserData"=dword:00000001
"OSAShortcut"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\PowerPoint]
"UserData"=dword:00000001
"OSAShortcut"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Shortcut Bar]
"UserData"=dword:00000001
"OSAShortcut"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word]
"UserData"=dword:00000001
"OSAShortcut"=dword:00000001

***********************************************************

 

[twoody54]

Would that fix this? It sounds pretty similar to what I have happening...


EventID: 1004
Source:MsiInstaller
Detection of product '{00000409-78E1-11D2-B60F-006097C998E7}', feature 'AccessUserData', component '{8ADD2C98-C8B7-11D1-9C67-0000F81F1B38}' failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Access\UserData' does not exist.

Thanks

 

[rjs]

How did you create the DEFAULT USER profile? I had this same problem anytime someone launched Word, Excel, PP - any MSOffice application. Deleting their USERCLASS.DAT, USERCLASSdat.log files and removing their identities folders resolved all these errors. Seems the entire default user profile was copied FROM another user profile once all default the settings were established. But the above folders and files are specific to each user. Removing them from the default user profile also eliminated the same errors when new users were created.

 

[Ogi]

Hi,

I created a .reg file and placed that in:-
U:\Winnt\Application Compatibility Script\Logon

And then in usrlogon.cmd add:-

RegEdit /S "U:\Winnt\Application Compatibility Script\Logon\myfile.reg"

When each user logs in, the registry information is written, technically, you only need to write this once, but I do it every time!

Does that help?

Cheers,
Carl.