OK, nice stuff first: Nice looking site. Good use of colour and graphics in the logo bar. The pages load fast and have plenty of useful information in them. Now the problems...
[ul]
[li]The text size is a little too small too read comfortably. As noted above, it's floating above a big blank space in your home page - so there's room for a more managable size. Admittedly, I can choose to display the text bigger - but then I can't read the whole of the confidentiality pop-up (of which more later).[/li]
[li]There are one or two typos in your copy, e.g. "Some nannies have told us stories about difficulties in having to ask for their pay
form their previous employers". Also brush up on use of apostrophes in your FAQ page: "What about my families confidential information?" should be "What about my family's confidential information?". Seems trivial, but it undermines the professionalism of the site[/li]
[li]On the FAQ page, split the questions asked by families from those asked by nannies. It flits from one to the other at the moment, making it quite difficult to follow. I thought that "What about my families confidential information?" question was about a nanny protecting her previous employers' information until I read it twice.[/li]
[li]The confidentiality pop-up can't be re-sized or scrolled, when sometimes it needs to be (see above). It also seems to want to pop up automatically sometimes (though my pop-up blocker stops it). I don't really know why this page is treated differently to the others - I'd make it a normal page displaying full-screen.[/li]
[li]What does that "Disclosure" thing mean in the bottom left?[/li]
[li]Don't see a good reason to use images-as-text for your contact form labels, but if you
have to, give them some alt attributes so blind folk can read them. (nice picture btw)[/li]
[li]Perhaps break up some of the more text-heavy pages with more pictures, maybe some kids of different ages (assuming that they're part of your business too)[/li]
[li]Technical note: Your pages should all have a full two-part doctype for it to be recognised by all browsers. Make it like this:[/li]
Code:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "[URL unfurl="true"]http://www.w3.org/TR/html4/loose.dtd">[/URL]
[li]Use an external CSS style sheet instead of <font> tags and assorted inline style attibutes. Your pages will load faster and be easier to maintain.[/li]
[li]Saved the worst till last: Using an <iframe> to hold your actual page content may cause you real trouble with search engines. They like pages with text on, so they're likely to send vistors to pages like
- which is not very helpful. You can use CSS to get a similar scrolling box effect whilst keeping all the content on the same page.[/li]
[/ul]
All minor problems except for the last. I give it 8.
-- Chris Hunt