Etrust Antivirus Scanreport

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I run CA ETrust 7.1 on our Windows 2003 server running Exchange 2003. I have the mail agent enabled and it scans every mail before the end user sees it. If an e-mail comes in with a viral attachment, the mail agent allows the mail to go on to the end user, but strips the viral attachment and replaces it with a txt file that lets the end user know what the name of the virus was in the original e-mail. These e-mails with the txt file are pretty useless and not really needed, but I cannot find any way to have the mail agent stop sending them.

Does anyone know how to stop these e-mails from being generated?

Thanks

Mark

Mark J. Sheffield
America's PowerSports

 

[philliphsm]

I have this same issue with newly installed Exchange with 7.1 Etrust. Found a resolution on this?

 

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Afraid I have not found a solution to it yet, but sure wish that I could. It would eliminate about 2000 e-mails a day that my end users have been getting.

Mark

Mark J. Sheffield
America's PowerSports

 

[philliphsm]

I will exhaust all my possible remedies and let you know if I come up with something. Thanks for the timely response.

 

[SeanAIX430]

Any luck? I've been trying to find out the same thing.