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Essentials Server 2012 not showing users or devices

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abm-support

Technical User
Oct 17, 2017
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The problem is that dashboard will not show users or devices.
Also linked I believe we get the "Online-Data retrieval failures occurred"

I have already run SFC scan on Server to resolve the Dashboard issues
It found corrupt files - which it fixed, started Dashboard again but would not still load
Signed-out of server and signed back in again
Dashboard did load, but still no content, checked services – all services related to Essentials running
Ran SFC Scan again – No errors found
Dashboard now working/starting. Server Manager still reporting the “Online – Data retrieval failures occurred”
30 min later Dashboard stopped working – service stopped again, restarted services but the user and devices are still not loading

As anyone experience of this and how to resolve it?
 
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