Essential Edition Call Recording

[cmnstr]

I am almost positive in the past I was able to use the Call Record button to record calls on demand in Essential Edition. However, that button isn't working now and all call record user options are greyed out, including manual recording. Does anyone know of options to record an occasional call in essential edition without using 3rd party tools?

 

[Nortel4Ever]

No, Essential Edition does not support any sort of call recording by itself. You would need a 3rd party app like Xima Chronicall to do that with Essentials.

 

[ipohead]

Call recording is supported on Preferred Edition which needs a PC or UCM so an expensive option for a few calls.

Did you ever have this before?

 

[sizbut]

My application server cost me less than a $100. It's only the extra licences that cost but VMPro is so flexible in my book it's worth it.

Stuck in a never ending cycle of file copying.

 

[ipohead]

Some conference phones can record to an SD card.