ESE Groupshield error

[Tencel]

I am using Groupshield 5 on my Exchange 5.5 server (Sp4 + hotfixes). I have not been able to change the scanning method to ESE. When I try, it stops the services just fine and attempts to restart them, then it stalls at the step called Waiting for ESE to load. After a minute or so, an error window pops up with the following message: "The ESE hooking library could not be installed. The new method cannot be enabled. Reason: The ESE hooking did not load properly. Please ensure that you are using a supported version of Microsoft Exchange and service packs."
My Exchange server is working with AVAPI method. I tried upgrading to the latest service pack (SP2) for Groupshield but that still doesn't work. Any suggestions?

 

[Bluenose]

I have the same problem. Have tried reinstalling Exchange SP4 and GroupShield with no luck. I logged it with NAI a couple of months ago with no response yet.
I'll try service pack 2 for GSE5 on Friday (only time I get to reload the server) and see if that has any impact as it has support for later versions of ESE.

 

[FatesWebb]

try deleting or renaming the realese.dll from the system folder then switch over to ese.

Thanks

FatesWebb

FatesWebb

if you do what I suggested it is not my fault...

 

[Tencel]

Hi FatesWebb,

That actually worked. It did not re-create the realese.dll, however. Should I rename this back or just leave well alone? What does this file do?