I know on our system,macola, crystal 6,the reports come to the screen upon refreshing them, then depending how I chose the selection of printers is where it prints.Also,If you know the reports are going to be run on dot matrix printers you have to create your reports with those being set as default printer. You will never get the report to print as you see it if lets say set to a laser printer as default you create the report then decide to run on dot matrix. Beleive me,our team has spent hours trying to figure out hoew to get the report to print as we see it. good luck!!