ESA 911 and 9911

[andkas]

I am setting up ESA and having an issue when dialing 9 911 that it does not show in ESA on the OSDN or audit. When I dial 911 it shows in ESA OSDN and the audit I think I need an entry 1 but the call fails when I have an entry 1 for 9911 . Also it appears that I could only have the OSDN on one phone is that correct?

I have an SPN for 911 but nothing for 11.
Here is my ESA, SPN, RLI and DGT

ENTR 0
ESDN 911
ESRT 51
DDGT 911
MISDIAL_PREVENTION YES
MISDIAL_DELAY 3
ALOW_LASTDIG_REPEAT YES
DFCL
OSDN 6333
VOLO_COUNT 0

SPN 911
CLTP NONE
RLI 34
SDRR NONE
ITEI NONERLI 34

RLI 34
ENTR 0
LTER NO
ROUT 51
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 0
DMI 28
FCI 0
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ENTR 2
LTER NO
ROUT 59
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
SCNV NO
CNV NO
EXP NO
FRL 0
DMI 0
ISDM 0
FCI 0
DORG NO
SBOC NRR
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ISET 3
NALT 5
MFRL 0
OVLL 0

DMI 28
DEL 0
ISPN NO
CTYP INTL

 

[PhonemanSam]

You SPN should on be 11. Callers pick-up their phone and dial 9 (AC1) access code, then 11.

Nortel all the way.

 

[andkas]

I do have a SPN 11 but the staff still disl 9 911.
I need to be able to dial both ways 911 and 9 911

When 911 is dialed th eeas tracks the call but the ESA does not track the 9 911 I need a way to route the call to esa when 9 911 is dialed