NeilBelgium
IS-IT--Management
dear all,
an application has gone live today, and there are lots of people filling in a questionnaire.
Trouble is, some people have received error messages, yet the data WAS inserted into the db (access).
Now unfortunately I haven't got sufficient feedback from people as to the precise errors they are getting, but what I'd like to do is tell people which ones they can ignore, and which mean they need to re-submit.
Currently, I have people submitting five times, receiving an error, yet their data is inserted five times.
Does anyone know the most common causes and which can be overlooked?
many thanks, neil
p.s. I realize this is due to the number of consecutive users - the application works fine if only one person is using
an application has gone live today, and there are lots of people filling in a questionnaire.
Trouble is, some people have received error messages, yet the data WAS inserted into the db (access).
Now unfortunately I haven't got sufficient feedback from people as to the precise errors they are getting, but what I'd like to do is tell people which ones they can ignore, and which mean they need to re-submit.
Currently, I have people submitting five times, receiving an error, yet their data is inserted five times.
Does anyone know the most common causes and which can be overlooked?
many thanks, neil
p.s. I realize this is due to the number of consecutive users - the application works fine if only one person is using