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rastaIT34

rastaIT34

Technical User
Sep 9, 2009
103
US
I'm not sure if this is a vista issue or not..

Every time I start my machine up and it gets to the desktop, I get this Error loading pop up. Stating it cant find a DLL.

Any thoughts? How I can get rid of it or fix it? take a look at the screen cap at the url.


Artist/Designer
 
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The error is pretty self explanatory, it can't find that particular file in that particular location. However the location should have a dll file in it, and the name of the file is highly suspicious.

Run a scan with 2 of these:

Malwarebytes

SpyBot Search and Destroy

Ad-Aware

Run a Hijackthis scan and post it here so we may take a look.

Hijackthis

Additionally use Msconfig tool to take a look at the startup items, see if you find anything strange that's starting up with the PC that may be looking for that particular file.

----------------------------------
Phil AKA Vacunita
----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

Behind the Web, Tips and Tricks for Web Development.
 
Upvote 0 Downvote
correction, this:
However the location should have a dll file in it,
Click to expand...

Should read:

"However the location should [red]NOT[/red] have a dll file in it,"





----------------------------------
Phil AKA Vacunita
----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

Behind the Web, Tips and Tricks for Web Development.
 
Upvote 0 Downvote
I can also recommend SuperAntiSpyware as a fourth scanner...

in my opinion, skip AdAware altogether, if MBAM or SAS (see above) does not a culprit then harder stuff must be called in to do the cleaning, e.g. ComboFix and GMER...

now as to a HJT log, yes do post it...

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 
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ughh man this is becoming a head ache.... i downloaded those apps you mentioned, but i think spybot screwed up my system... i cant uninstall or install ad-aware now... see the error i keep getting from the installer and when i try uninstall from the control panels area.



Artist/Designer
 
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Below is the log file from hijackthis scan:

Code: 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:30:03 PM, on 5/22/2011
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.19019)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Mozilla Firefox 4.0 Beta 12\firefox.exe
C:\Program Files (x86)\Mozilla Firefox 4.0 Beta 12\plugin-container.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [URL unfurl="true"]http://go.microsoft.com/fwlink/?LinkId=54896[/URL]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [URL unfurl="true"]http://go.microsoft.com/fwlink/?LinkId=69157[/URL]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [URL unfurl="true"]http://go.microsoft.com/fwlink/?LinkId=69157[/URL]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn4\yt.dll
R3 - URLSearchHook: YTNavAssist.YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn4\YTNavAssist.dll
O1 - Hosts: ::1 localhost
O1 - Hosts: 217.73.17.146 irc.westwood.com
O1 - Hosts: 217.73.17.146 gameres.westwood.com
O1 - Hosts: 217.73.17.146 servserv.westwood.com
O1 - Hosts: 217.73.17.146 apireg.westwood.com
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn4\yt.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn4\YTSingleInstance.dll
O3 - Toolbar: Internet Service - {3BEBF2FE-7248-40E2-9752-8163EB6C4038} - C:\Program Files (x86)\Applications\iebr.dll (file missing)
O3 - Toolbar: peltodgx - {0FA15166-39DA-4DAB-9B1A-0DDDBACA8BD5} - C:\Users\picasso\AppData\Local\Temp\ac8zt2\peltodgx.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn4\yt.dll
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [MagnCERT] rundll32 "C:\Users\picasso\AppData\Local\Temp\choiices.dll",DllEntryPoint
O4 - HKCU\..\Run: [Google Update] "C:\Users\picasso\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [LoadWatcher] Test
O4 - HKCU\..\Run: [DeskCalc] "c:\program files (x86)\deskcalc pro\deskcalc.exe" /hide
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files (x86)\Stardock\ObjectDock\ObjectDock.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - [URL unfurl="true"]http://www.iexplorerfiles.com/redirect.php[/URL] (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - [URL unfurl="true"]http://www.iexplorerfiles.com/redirect.php[/URL] (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {74ECAE4B-9D95-4652-8EE8-001030000002} (GAMESweet Installer) - [URL unfurl="true"]http://www.online.gamesweet.com/VGT_Releases/GAMESweet_Installer.cab[/URL]
O16 - DPF: {74ECAE4B-9D95-4652-9EE9-001030000018} (GAMESweet Player) - [URL unfurl="true"]http://www.online.gamesweet.com/VGT_Releases/GAMESweet_Player.cab[/URL]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [URL unfurl="true"]http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab[/URL]
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - [URL unfurl="true"]http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab[/URL]
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files (x86)\Canon\CAL\CALMAIN.exe
O23 - Service: DCPFLICS - Unknown owner - C:\Program Files (x86)\DCPFLICS\DCPFLICS.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: Google Update Service (gupdate1c9badfb2240c30) (gupdate1c9badfb2240c30) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30007 (IISADMIN) - Unknown owner - C:\Windows\system32\inetsrv\inetinfo.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: mental ray 3.7 Satellite for Autodesk 3ds Max 2010 32-bit 32-bit (mi-raysat_3dsmax2010_32) - Unknown owner - C:\Program Files (x86)\Autodesk\3ds Max 2010\mentalray\satellite\raysat_3dsmax2010_32server.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30005 (MSFTPSVC) - Unknown owner - C:\Windows\system32\inetsrv\inetinfo.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NMSAccess - Unknown owner - C:\Program Files (x86)\Blaze Media Pro\NMSAccess32.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\SysWOW64\PSIService.exe
O23 - Service: RelevantKnowledge - Unknown owner - C:\Program Files (x86)\RelevantKnowledge\rlservice.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: TabletService - Unknown owner - C:\Windows\system32\Tablet.exe (file missing)
O23 - Service: TabletServiceWacom - Unknown owner - C:\Windows\system32\Wacom_Tablet.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 13421 bytes


Artist/Designer
 
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Here's the line:

Code: 
O4 - HKCU\..\Run: [MagnCERT] rundll32 "C:\Users\picasso\AppData\Local\Temp\choiices.dll",DllEntryPoint

Have Hijackthis remove that line. However I'm curious as to what the MagnCERT may be referring to.

As far as the Ad-Aware issue, have you restarted the machine since installing it? Try uninstalling it from safe mode as well.



----------------------------------
Phil AKA Vacunita
----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.

Behind the Web, Tips and Tricks for Web Development.
 
Upvote 0 Downvote
One more thing, i did remove:

Code: 
O4 - HKCU\..\Run: [MagnCERT] rundll32 "C:\Users\picasso\AppData\Local\Temp\choiices.dll",DllEntryPoint


I hope it didnt hurt anything. I also removed spybot. it kept doing odd things... i had bit torrent on my machine; just removed it. When I launched spybot it kept finding invisible bit torrent files...and kept asking me if i wanted to allow bit torent to do something with my firewall. something i should worry about? well i already removed both of them...

oh and when i ran spybot it did find some issues...but that program was so confusing to me...it said it had issues with ad-aware.. whats that about?


[ why doesn't this forum allow you to edit your post AFTER you send it? ]




Artist/Designer
 
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Stalwarts like AdAware and Spybot Search and Destroy are older programs which I don't bother with any more.

These seem to be the better choice nowadays.

Malwarebytes' Anti-Malware

SuperAntispyware

If you are having problem uninstalling programs, try the clean boot option, or a third party uninstaller.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

950093 How to use the System Configuration utility to troubleshoot configuration errors in Windows Vista


Uninstall Utilities

If you have also gone down the Registry Cleaner path and relied on third party programmers to make choices about your Registry, the usual outcome is a clean install of the operating system.


Error 1719 Windows Installer Service Could Not be Accessed, when installing applications.



Problem accessing Windows Installer Service
 
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