Error with IP Softphone and Windows 7 1

[FonTaz]

has anyone experienced errors when using softphone R6 SP6 on CM 5.1 with Windows 7?
Receive errors when trying to install on Windows 7.

 

[Mitch672]

I think in the readme file, it sais it does not work with Windows 7 X64, it might work with X32.



Mitch

AVAYA Certified Expert

 

[gblucas]

I have never been able to get Softphone R6 to load on Vista or Win7. It has only worked for me on XP and below...

I had to go to R7 to get it to work on Vista or Win7. I have it running on X64 too...

gblucas

 

[jimbojimbo]

With Windows7 you will need to move to one-X Communicator/one-X Desktop.

 

[3408phonegod]

We have IP Softphone R6 SP5 - specifically 6.01.89 running successfully on Win-7. (This is the only R6 Version I've found that works on Win-7.)

 

[jimbojimbo]

32-bit or 64-bit install?

Jimbo

 

[Nick44]

Hi All,
As the last post on this thread was in February, I wondered if anyone had any more up-to-date info in this one.
Thanks,
Nick44

Speak softly and carry a big switch

 

[AvayaTier3]

You using R6 sp7 Nick?

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[AvayaTier3]

Avaya IP Softphone Release 6.0 sp 7
does not show windows 7 supported in the readme.txt


----------------------------------------------------------------
SUPPORTED OPERATING SYSTEMS
----------------------------------------------------------------

> Windows Vista (32-bit)
> Windows XP (32-bit)
> Windows 2000

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[Nick44]

Hi Brett,
Yes, R6 SP7.
I've not had a play with Win 7 yet, customer wonders if he runs Win 7 in XP mode if it'll be OK.
I think maybe an upgrade to One-X Communicator is in order.


Speak softly and carry a big switch

 

[LoopbackJack]

You can use the Avaya One X Communicator with Win 7. It is backward compatible to CM3.

 

[demanding]

Using One-X - Any thoughts on why I can make one call and have talk-path, but additional calls will ring through but no talk-path/sound at all?

 

[tommyboy23]

One x version onexc_5.2.0.23SP4 should help with the talk path issue.

Avaya Softphone will work on Window 7 32bit with some tweaking.

Avaya Softphone will not work on Windows 7 64bit you have to go to one-x communciator