error while fetching config in LMS

[rajbjs77]

hi,
i am using LMS 2.5.1.

When tried for archieve sync, it does fine for running config, vlan config but gives error for startup config "Failed to fetch config using RCP.Connection refused: connect Verify RCP is enabled or not".

Can you let me know what is wrong in this as this works fine for some other devices with the same config

thanks

 

[nbowden]

Hi,

This is due to the fact that the telnet/ssh credentials are incorrct or missing in the DCR (Common Services) for the devices being managed.

If you put in just the snmp read & write strings, LMS can get the startup & running configs OK. But, the vlan file can only be retrieved using a telnet or ssh session.

...don't ask me why, but that's the way that it works. I've seen this issue quite a few times now.

HTH.

Nigel Bowden

http://www.bowden-software.com