Error when trying to connect through BCM Monitor

[BlackCuervo]

Hi everybody, I got this problem recently. I can't connect to the BCM using BCM Monitor. I can use the Element Manager, and make changes to the Configuration, but just as I connect to the BCM immediately I get disconnected and it reads "Trying to reconnect" but it doesn't. We haven´t changed anything in the 75 BCMs from our network, and my laptop is still the same. Any thought on this? Thanks in advance!

The BCM are Release 4.0 by the way...

 

[curlycord]

What happens instead of going from Element manager you try to connect via START/PROGRAMS/NORVAYA/BCM MONITOR?

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[BlackCuervo]

I've opened the BCM Monitor from START/PROGRAMS/NORTEL/BCMMONITOR. But I also did it from the Element Manager/Administration/Utilities

As a fact, it was working fine. I also disabled the firewall on my laptop. But the problem persists.

I can use the softphone on those BCMs, I can use the Element Manager, even the BCMMonitor connects at first, but it gets disconnected immediately.

Thanks!

 

[Firebird Scrambler]

What version of EM are you using?. There is a new version of Monitor at

http://bcm.sipsw.com/ApplicationLauncher/

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.