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Error when trying to apply Monthly or Weekly Hot Fix

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bikejockey

Programmer
Nov 1, 2002
15
US
Crystal Enterprise V9 - trying to apply the either the monthly or weekly hot fix for the Servers ce90servwin_en_exe results in a -2147024773 error. It gets it on Component CacheServer.Exe, File Group CahceServer.exe
File :/.

If I look in the backup directory at the Restore.txt it contains:

Backup File Name Actual File Name Destination folder

9CacheserverExe.old Cacheserver.Exe :\Program Files\Crystal Decisions\Enterprise 9\win32_x869PageserverExe.old Pageserver.Exe C:\Program Files\Crystal Decisions\Enterprise 9\win32_x86
Note the Destination folder for CacheServer.Exe has no device on it, hence the illegal path error during the installation.

I've searched the registry, looked at all the settings and it is correct everywhere.

Has anyone else seen this problem? Has anyone successfully installed any of the English server hotfixes since September?
 
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