Error when printing customized reports in Sage 300 ERP 6.1

[francis2299]

Hi All,

Accpac was working fine in my client with windows 7, but we have upgraded to Windows 10. Now when I log in I can do any transactions but I cannot print any customized report. Whenever I click on that report I get Error: Desktop has stopped working and the accpac is closed.

Is there anything need to be done to enable the print of Customized report?

Your help is highly appreciated.

Regards,
Francis

 

[Jay Converse]

Run as Administrator

 

[francis2299]

Yeah I tried that but the same error occurred!

 

[Jay Converse]

Rerun workstation setup, and re-register a4wcrinterop.dll.

 

[francis2299]

Thanks tuba, I did re-run the workstation setup, let me register a4wcrinterop.dll, could you direct me please how do I do it?

Regards
Francis

 

[francis2299]

Hi All,

Now I am trying to enter transactions but when trying to search the system it kind stuck whenever I search or use F5 it does not agree neither when I search Vendors or GL Account even Customers. I am using Windows 10 in my Client, could that be the reasons, if yes is there anything I required to do!? Thanks for your help.

Regards
Francis

 

[Jay Converse]

I don't know. It should run.

 

[francis2299]

 

[DjangMan]

It sounds like you want to try un-installing Sage and re-installing it. Something in your environment is wrong so starting with a clean slate might be a good idea.

 

[francis2299]

Thank you guys for your help I had to downgrade from Windows 10 back to Windows 7.

Regards
Francis