Hi,
We experience a strange problem when opening an additional mailbox in Outlook 2000, connected to a Exchange 2003.
This happens in a Terminal Server session on Windows 2003.
When a additional mailbox is accessed for the first time since it was added to the profile, and you try to expand the folderlist, the program hangs for a few seconds. This is followed by an Application Error "The memory could not be read".
In the Eventlog, an event 1000 is logged:
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 4-11-2005
Time: 12:57:03
User: N/A
Computer: SBC01-xxx
Description:
Faulting application OUTLOOK.EXE, version 9.0.0.6604, faulting module OUTLLIB.DLL, version 9.0.0.6627, fault address 0x0002af47.
For more information, see Help and Support Center at Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 4f 55 54 ure OUT
0018: 4c 4f 4f 4b 2e 45 58 45 LOOK.EXE
0020: 20 39 2e 30 2e 30 2e 36 9.0.0.6
0028: 36 30 34 20 69 6e 20 4f 604 in O
0030: 55 54 4c 4c 49 42 2e 44 UTLLIB.D
0038: 4c 4c 20 39 2e 30 2e 30 LL 9.0.0
0040: 2e 36 36 32 37 20 61 74 .6627 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 32 61 66 34 37 0002af47
But, when you first click on the name of the mailbox, the name is changed from "Mailbox - Helpdesk" to "Postvak - Helpdesk" (this is the Dutch name for Mailbox).
If you expand the mailbox now, everything works just fine.
Does anyone know how to solve this?
I've tried to find this on the MS-support site, but no luck!
Greetz,
Marcel Verdonk
The Netherlands
We experience a strange problem when opening an additional mailbox in Outlook 2000, connected to a Exchange 2003.
This happens in a Terminal Server session on Windows 2003.
When a additional mailbox is accessed for the first time since it was added to the profile, and you try to expand the folderlist, the program hangs for a few seconds. This is followed by an Application Error "The memory could not be read".
In the Eventlog, an event 1000 is logged:
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 4-11-2005
Time: 12:57:03
User: N/A
Computer: SBC01-xxx
Description:
Faulting application OUTLOOK.EXE, version 9.0.0.6604, faulting module OUTLLIB.DLL, version 9.0.0.6627, fault address 0x0002af47.
For more information, see Help and Support Center at Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 4f 55 54 ure OUT
0018: 4c 4f 4f 4b 2e 45 58 45 LOOK.EXE
0020: 20 39 2e 30 2e 30 2e 36 9.0.0.6
0028: 36 30 34 20 69 6e 20 4f 604 in O
0030: 55 54 4c 4c 49 42 2e 44 UTLLIB.D
0038: 4c 4c 20 39 2e 30 2e 30 LL 9.0.0
0040: 2e 36 36 32 37 20 61 74 .6627 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 32 61 66 34 37 0002af47
But, when you first click on the name of the mailbox, the name is changed from "Mailbox - Helpdesk" to "Postvak - Helpdesk" (this is the Dutch name for Mailbox).
If you expand the mailbox now, everything works just fine.
Does anyone know how to solve this?
I've tried to find this on the MS-support site, but no luck!
Greetz,
Marcel Verdonk
The Netherlands