Error when attempting Configure Server

[sayr811]

Trying to upgrade an S8500B/CM 2.2.2 to CM 5.2.1 on an HP Proliant DL360 G7. After installing the CM 5.2.1 on the DL360, I attempt to go to Configure Server and I get the following error message...........

A system failure has occured

wconfig1 : 50 : the offertype in ecs.conf
is not recognized

Has anyone else run across this error?

Also, does anyone know of any upgrade docs for the combination of servers above?

Thanks,
sayr811

 

[AvayaTier3]

Can you try this

cd /etc/opt/ecs
grep OfferType ecs.conf

previous:
OfferType s8500
new:
OfferType sray


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[sayr811]

Well, got this fixed with Avaya'a help.

When installing CM 5.2.1 and you are asked to select the type of server you are installing it on, you must select an IBMX3550. Also, prior to configuring the system you must update the system to a service pack higher than SP6.

Hope this helps others.