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Error when accessing Web Premium 2006- Server 2003

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jmaddox112974

Vendor
Mar 21, 2007
8
US
I have been tasked with getting ACT! for Web Premium 2006 up and running...I'll be honest I'm a networking guy...not a web/software person...and I'm getting an error when I attempt to login to a database...I created a dummy test database located on the local server, with no data. I just need to get in for testing for now. I can create a new database at a later time. Here's the error I get when I attempt to login to any database on the local machine:

Server Error in '/APFW' Application.
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Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[NullReferenceException: Object reference not set to an instance of an object.]
Act.Web.Framework.TimeZoneManager.GetSystemTimeZones() +287
Act.Web.Framework.TimeZoneManager.RebuildTimeZoneArray() +9
Act.Web.Framework.TimeZoneManager..ctor(ACTSessionManager asm, CalendarPreferenceUtilities cpu) +58
Act.Web.Framework.CalendarSessionInfo..ctor(HttpSessionState sessionState, ACTSessionManager sessionMgr) +162
Act.Web.Framework.ACTSessionManager.get_CalendarInfo() +33
Act.Web.Global.CheckForTimeZoneReminder() in C:\cvsroot\ACTForWeb\Redstone\ACT\Global.asax.cs:244
Act.Web.Global.Global_AcquireRequestState(Object sender, EventArgs e) in C:\cvsroot\ACTForWeb\Redstone\ACT\Global.asax.cs:193
System.Web.SyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute() +60
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +87




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Version Information: Microsoft .NET Framework Version:1.1.4322.2407; ASP.NET Version:1.1.4322.2407

I don't even know where to start...From looking at the stack trace it appears that it is looking for data that doesn't exist.

Is that a correct place to start...

The person before me has moved on to other projects, and this has been dumped in my lap, so any guidance is much appreciated.
 
Are you trying this from the server itself or from a remote machine.

Have you tried from the server:

How did you try to create the new database?
Did you attach it to APFW?

At what point do you get that error?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
 
Locally on the server.

I get that from the web server configuration when i go to the last tab to test APFW.

It brings to the login screen, allows me to login and then kicks that error out.

I'm seriously considering starting over with a fresh install on an XP machine. I just wanted to try and get the existing up and running.

If I go to that link above using the server's local IP, then I get the same thing.
 
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