Error when accessing cube through CRN

[stacybost]

I published a cube from PPES 7.3 to CRN 1.1 MR1. The cube appears in CRN, but when I try to access it, I get the error 'The request failed because the there is no ticket or passport.' Both CRN and PPES are using the same Active Directory namespace for security. Any suggestions?

Thanks in advance,
Stacy

 

[stacybost]

FYI,

Two things were wrong. First, we had CRN set up to use ISAPI, and PPES to the defaults. So in Configuration Manager, Server Configuration, I changed the Gateway URL's to use the alternate gateways for ISAPI.

Second, I changed the Gateways to use the fully qualified name, i.e.

http://computername/domainname.com/cognos/cgi-gin/ppdsisapi.dll.

Republished the cubes and all was well. Hope this helps someone else!

Stacy