error what do I need to do

[dawg2]

I am getting these errors. What do I need to do? please help send me load information etc.
This is an Option 61c
DTA019 29

DTA019 12

DTA019 12

DTA019 12

DTA019 29

Thank you,
Susan

 

[trvlr1]

You may be seeing slips on your T-1/PRI circuits.
go to LD 60 and enter lcnt then press enter. You should see all zero's in the print out. What are you getting?

 

[dawg2]

This is what I am getting:

DTI TRK LOOP 12
TRSH CNT:
BPV -000
SLIPD -000
SLIPR -000
LOSFA -341
OS_BPV -000
OS_LOSFA-000
OS_YEL -000


PRI TRK LOOP 14
TRSH CNT:
BPV -000
SLIPD -000
SLIPR -646
CRC -000
LOSFA -000
OS_BPV -000
OS_LOSFA-000
OS_YEL -000


PRI TRK LOOP 28
TRSH CNT:
BPV -000
SLIPD -000
SLIPR -000
CRC -000
LOSFA -000
OS_BPV -000
OS_LOSFA-000
OS_YEL -000


DTI TRK LOOP 29
TRSH CNT:
BPV -000
SLIPD -000
SLIPR -000
LOSFA -341
OS_BPV -000
OS_LOSFA-000
OS_YEL -000


What do I do next to fix issue?
Thank you for responding.

 

[dawg2]

Can anyone help me with this issue? I am still getting constint errors. I would appreciate all and any ideas.

Thank you,
Susan
Here is the lastest from LD 60:


DTI TRK LOOP 12
TRSH CNT:
BPV -000
SLIPD -000
SLIPR -000
LOSFA -367
OS_BPV -000
OS_LOSFA-000
OS_YEL -000


PRI TRK LOOP 14
TRSH CNT:
BPV -000
SLIPD -000
SLIPR -580
CRC -000
LOSFA -000
OS_BPV -000
OS_LOSFA-000
OS_YEL -000


PRI TRK LOOP 28
TRSH CNT:
BPV -000
SLIPD -000
SLIPR -000
CRC -000
LOSFA -000
OS_BPV -000
OS_LOSFA-000
OS_YEL -000


DTI TRK LOOP 29
TRSH CNT:
BPV -000
SLIPD -000
SLIPR -000
LOSFA -367
OS_BPV -000
OS_LOSFA-000
OS_YEL -000


thank you in advance, susan

 

[Jeffnortel]

Looks like a telco problem. 99% of the time it is... Open a ticket on each T1/PRI that show errors. "Framing errors

 

[dawg2]

Thank you for all your help I did an rcnt and the counter seems to be clear now.

 

[bignose21]

yes Reset Counters (RCNT) will clear the counters question is give it a couple of hours then LCNT again make sure you are not still clocking errors

 

[trvlr1]

Check you clocking in LD 60, make sure you are not in freerun. I do agree with Jeff, it is usually the telco with the issue. Most likely the circuit which is supplying the timing for the PBX.