Error SRPT026

[EddieDuece]

We are having issues with our CS1000. We get a "SRPT026" error during the midnight routines. The health on cpu 0 is at 26, but cpu 1 will drop to 22 and that is when we see the error code. We started seeing the codes about a week ago Saturday. I was called into the office at 8:30pm, and all the PRI's were down. Messed around kwith things until about 1am, and then the PRI's established. Everything ran great on Sunday on through to Monday until 8:30 in the evening when all the PRI's dropped again. This time they were down until about 4am when things finally started to re-establish. Any ideas?

 

[Johnthephoneguy]

Thats just telling you that the remote side health has changed.

Did you get other alarms or issues before the 026?

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[EddieDuece]

The only other errors I see are XMI000 36. I understand that is the health mchanging, but would like to know why the health on CPU 1 is at 22 when 26 is the norm.

 

[Firebird Scrambler]

I've found this out below?. Also check out the rdtail error logs in "pdt"

BUG2285 HB: remote side health change: xx

SRPT026 HB: remote side health change: xx

What is the meaning of the CPP processor health state?

The CPP health is an accumulation of various hardware and IP related factors. In normal operation both cores should have an equal health. If the active core health drops lower than the inactive core, the cores should switch. The actual number varies from switch to switch due to several factors including the following:
- The number of CNI cards
- The number of groups
- The number of IP devices connected
- The type of core shelf
- The software release
- The redundancy state of the hard drive
- The connection to the system XSM

############################################################

HWI0212 & CNI0056 errors cause processor freeze and INI
patch 24353 04.50W and 5.00W

Problem:
Switch stopped processing calls and eventually Initialised

Supplementary Info:
Most extensions, unable to make or receive calls.
No TTY access to Overlays.

Looking in pdt rdtail gave the following:
[032] (prekernel) 9045 Core Dump: tNetTask Pri=50 Stat=PEND
[031] (prekernel) 9045 Core Dump: tAioIoTask0 Pri=50 Stat=PEND
[030] (prekernel) 9045 Core Dump: tAioIoTask1 Pri=50 Stat=PEND
[029] (prekernel) 9045 Core Dump: tAioWait Pri=51 Stat=PEND
[028] (prekernel) 9045 Core Dump: tLogTask Pri=0 Stat=PEND
[027] (prekernel) 9045 Core Dump: tExcTask Pri=0 Stat=PEND
[026] (prekernel) 9045 Core Dump: tRMD Pri=50 Stat=PEND
[025] 30/06/2008 14:35:57 SRPT0782 RST 0: WARM START IN PROGRESS - Reason 42
[024] 30/06/2008 14:35:43 SEC0029 Security Warning: This system contains insecure passwords, notify your system administrator
[023] 30/06/2008 14:33:46 SEC0029 Security Warning: This system contains insecure passwords, notify your system administrator
[022] 30/06/2008 14:21:48 TTY0007 (cont'd)
[021] 30/06/2008 14:21:48 TTY0007 SDI tty with dev num 3, fd 32 timeout twice
[020] 30/06/2008 14:21:33 CCED0764 LCS: Graceful Switchover. Call Processing Resumed at 14:21:34
[019] 30/06/2008 14:21:33 BUG0188 LCS: Graceful switchover unsuccessful. Inactive side failed to receive the SWO message.
[018] 30/06/2008 14:21:28 CCED0763 LCS: Graceful Switchover. Call Processing Stopped at 14:21:29
[017] 30/06/2008 14:21:28 SRPT0048 DR: Master asked to stop updates and flush file system.
[016] 30/06/2008 14:21:28 SRPT0026 HB: Local side health change: 24 .
[015] 30/06/2008 14:21:28 CNI0056 (cont'd)
[014] 30/06/2008 14:21:28 CNI0056 (cont'd)
[013] 30/06/2008 14:21:28 CNI0056 (cont'd)
[012] 30/06/2008 14:21:28 CNI0056 (cont'd)
[011] 30/06/2008 14:21:28 CNI0056 (cont'd)
[010] 30/06/2008 14:21:28 CNI0056 (cont'd)
[009] 30/06/2008 14:21:28 CNI0056 (cont'd)
[008] 30/06/2008 14:21:28 CNI0056 CNIP 0 9 0: Interrupt line 1 is STUCK, masking line
[007] 30/06/2008 14:21:28 HWI0212 (cont'd)
[006] 30/06/2008 14:21:28 HWI0212 (cont'd)
[005] 30/06/2008 14:21:28 HWI0212 (cont'd)
[004] 30/06/2008 14:21:28 HWI0212 (cont'd)
[003] 30/06/2008 14:21:28 HWI0212 (cont'd)
[002] 30/06/2008 14:21:28 HWI0212 (cont'd)
[001] 30/06/2008 14:21:28 HWI0212 (cont'd)
[000] 30/06/2008 14:21:28 HWI0212 NCB 0 0: masking interrupt "IO"
failed to detect source of this interrupt 65 times
Check operation on stand-by side

Also we had the following errors in the History HST file:
ERR4500 330 15 303226437 330 15 303226437
ERR5341 18 18
HWI212 NCB 0 0: masking interrupt "IO"
failed to detect source of this interrupt 65 times
Check operation on stand-by side

CNI056 CNIP 0 9 0: Interrupt line 1 is STUCK, masking line

SRPT026 HB: Local side health change: 24 .

SRPT048 DR: Master asked to stop updates and flush file system.

CCED763 LCS: Graceful Switchover. Call Processing Stopped at 14:21:29

BUG188 LCS: Graceful switchover unsuccessful. Inactive side failed to receive the SWO m
essage.

IOD040 03

ERR225 0 3

CCED764 LCS: Graceful Switchover. Call Processing Resumed at 14:21:34

Fix:
fit patch 24353






All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.