error running query from agent

[boomertech]

Hello people,

We are running 8.90 Nice System and it works ok. However, we are running into a problem where a user is unable to run queries or even click on the queries already run without getting the "error running query from agent" message.

Any ideas??
Boomertech....

 

[biglebowski]

are these queries run created and run by a different user, if so check the privelages in administrator for the agent trying to run the query.

Are you suggesting coconuts migrate?

 

[denazn]

Is there any firewall/port blocking in between the client and the CLS? Usually this is what causes unexplainable errors...just a thought.

NICE Support should be able to provide a port list of ports used by NICE if that is the case...