error printing a message from outlook

[zoharyo]

when i try to print from outlook 2000 a particular message from a certain person i get an error message

"an error has occoured in the script on this page
line:239
char:2
error: permission deneied
url: res://c:\winnt\system32\shdoclc.dll\preview.dlg"

other messages from another persons no problem
yossi

 

[bcastner]

Cannot Print from IE and OE
(Error: URL: res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/preview.dlg)

http://support.microsoft.com/support/kb/articles/q293/1/76.asp

http://support.microsoft.com/support/kb/articles/q303/3/60.asp

http://support.microsoft.com/support/kb/articles/q303/4/86.asp