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Error: Pin update failed to update on Unity Connection Server

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Philly83

Philly83

Systems Engineer
Aug 26, 2019
3
US
A user can't log in to extension mobility and I want to change their PIN as part of troubleshooting. I try to change the PIN under end user in CM and when I save I get Error: Pin update failed to update on Unity Connection Server
The user is in Unity as an active user imported from LDAP. PIN synchronization is enabled. Thanks for any help
 
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